Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict EffectivelyJohn Wiley & Sons, 27.11.2012 - 320 sivua The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment. |
Muita painoksia - Näytä kaikki
Becoming a Conflict Competent Leader: How You and Your Organization Can ... Craig E. Runde,Tim A. Flanagan Rajoitettu esikatselu - 2012 |
Becoming a Conflict Competent Leader: How You and Your Organization Can ... Craig E. Runde,Tim A. Flanagan Rajoitettu esikatselu - 2012 |
Yleiset termit ja lausekkeet
active destructive behaviors address conflict Alan Alda avoid Becoming a Conflict boss BusinessWeek Capobianco challenge Chapter coaching communication Conflict competent leaders Conflict Competent Teams Conflict Dynamics conflict management systems conflict partner conflict situations constructive behaviors cool creative critical culture dealing with conflict delay responding demeaning Dennis described differences disagreement discussion displaying anger Eckerd College emotional intelligence encourage escalate experience expressing emotions feedback feelings fight-or-flight responses Flanagan flict focus focused frustration Getting to Yes handling conflict hot buttons ICMS ideas improve intensity interactions involved issues Jeanne Jennifer Lynch Kathleen Kraus lead listening for understanding look manage conflict meeting misunderstanding negative opportunities organization organizational outcomes participants parties person perspective taking potential problem programs relationships Renee resolution resolve responses to conflict retaliating rienced Runde skills slow someone suggest talk team members techniques Teri thought tion tive trust Vincent Virginia workplace