The Challenger Sale: How to Take Control of the Customer Conversation

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Portfolio Penguin, 2013 - Business & Economics - 221 pages
Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, 'The Challenger Sale' argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions.

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About the author (2013)

Matthew Dixon is coauthor of The Challenger Sale and The Effortless Experience and is a frequent contributors to the Harvard Business Review. He is the group leader of the financial services and customer contact practices at CEB, which is the leading member-based advisory company. He live in the Washington, D.C., metro area. Brent Adamson is coauthor of The Challenger Sale and is a frequent contributors to the Harvard Business Review. He is a principal executive advisor in the sales and marketing practice at CEB, which is the leading member-based advisory company. He live in the Washington, D.C., metro area.