Beyond Reengineering: How the Process-Centered Organization Will Change Our Work and Our Lives

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Harper Collins, 2.6.2009 - 304 sivua
Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business leaders are only now beginning to understand. What will the revolutions final legacy be? Beyond Reengineering addresses this question, exploring reengineering's effects on such areas as:

Jobs: What does process-centering do to the nature of jobs? What does a process-centered workplace feel like?

Managers: What is the new role of the manager in a process-centered company?

Education: What skills are vital in the process-centered working world, and how can young or inexperienced workers prepare?

Society: What are the implications of process-centering for employment and the economy as a whole?

Investment: What are the characteristics of a successful 21st-century corporation?

An informed look at one of the most profound changes to ever sweep the corporate world, Beyond Reengineering is the business manual for the 21st century.

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Sisältö

The Triumph of Process
3
Voices from the Front Lines I
18
From Worker to Professional
32
Yes But What Does It Mean for Me?
53
From Manager to Process Owner
73
What Is Business Anyway?
94
Whats Football Got to Do with It?
108
The End of the Organizational Chart
116
The Soul of a New Company
153
Corporate Jericho
168
You Are What You Do
191
The Process of Change
206
What I Tell My Children
229
Picking Tomorrows Winners
243
Utopia Soon or Apocalypse Now?
258
Index
271

Voices from the Front Lines II
138

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Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.

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